FAQ
How can we help?
Dining
Can non-residents dine at the restaurant?
Absolutely. Our restaurant is open to everyone. Table reservations are recommended for groups.
Facilities
Is there parking and Wi-Fi?
Yes — secure on-site parking and complimentary Wi-Fi are available to all guests.
Do you host conferences and weddings?
Yes. We have a conference hall, boardroom and garden lawns for events. Send an enquiry from our Conferences page for a quotation.
Location
Where are you located?
We are at Boyani Market on Kakamega Road, Kisumu. See our Contact page for a map and directions.
Payments
Which payment methods do you accept?
We accept M-Pesa, cash, major cards at the hotel and bank transfers for corporate bookings.
Reservations
How do I book a room?
Use the Book a Room form on our website, call us on +2541800750196, or message us on WhatsApp. Our reservations team will confirm availability and rates.
Is my booking confirmed when I submit the form?
No — the form sends a booking request. Your reservation is confirmed once you receive written confirmation from our team.
What are the check-in and check-out times?
Check-in is from 2:00 PM and check-out is by 10:30 AM. Early check-in or late check-out can be arranged subject to availability.
